Last updated: June 10th, 2016

This Shipping & Delivery Policy explains how WISEFINE processes and ships orders.

1. Shipping Regions
We currently ship to: United States

If your location is not listed, please contact us at info@wise-fine.com before placing an order.

2. Order Processing Time
Orders are usually processed within 2–5 business days after payment is confirmed.

Processing time may be longer during holidays, promotional periods, or due to high order volume.

3. Delivery Time
Estimated delivery times are as follows:
International orders: 10–20 business days

Delivery times are estimates only and may vary depending on the destination, customs processing, carrier delays, weather conditions, or other factors beyond our control.

4. Shipping Fees
- Shipping fees are calculated at checkout based on destination and order weight.
- We offer free shipping on orders over USD$199.

Any applicable shipping fees will be shown before you complete your order.

5. Tracking
If tracking is available for your order, we will send tracking information to your email after the order has been shipped.

6. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and other fees may apply depending on your country or region. These charges are the responsibility of the customer unless otherwise stated.

7. Delivery Issues
If your package is delayed, lost, or marked as delivered but not received, please contact us at info@wise-fine.com. We will do our best to assist you.

8. Incorrect Shipping Information
Please make sure your shipping address is correct before placing an order. WISEFINE is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

9. Contact Us
If you have any questions about shipping, please contact us at:
Email: info@wise-fine.com
Website: https://www.wise-fine.com